Privacy Policy

1 Replacement Guarantee

 

1.1         Any products may only be returned and
replaced once.

 

1.2         You (i.e. the Customer) are entitled to
return and replace any products (for the same model) within 7 days from the
date of purchase, provided that the products are proved and confirmed to be
defective by the agents, suppliers and/or manufacturers.

 

1.3         This Guarantee shall not be applicable
where the return and replacement of products are due to price fluctuation in
the open market and/or software problems.

 

1.4         The returned products must be in their
original condition and packaging without any physical damage and/or scratch
together with original sales invoice, receipts and warranty card (which shall
not be completed). The serial numbers on the returned products must be the same
as those on invoices.

 

1.5         If the replacement products are out of
stock, you may exchange other available products of the same dollar value as at
the date of purchase of the products.

 

1.6         This Guarantee shall not be applicable for

 

(a) products broken, damaged or become defective by your inappropriate use
or maintenance;

(b) products sold under special offers and/pr specially discounted
products;

 

(c) products without sales invoices, receipts and warranty card (which
shall not be completed);

 

(d) accessories;

 

(e) registered software products;

 

(f) products with physical damage and/or scratches;

 

(g) products that have been registered under their warranties; 

 

1.7         For specific warranty term of each
product, please refer to specific product page.

 

2 Refund

 

2.1         Subject to Clause 1 hereinabove, products
are not refundable or exchangeable. Sold price on invoice is final, in the
event of price adjustment, price difference is not refundable in any
circumstances.

 

3 Payment

 

3.1         You may be required to pay deposit(s) for
the product. Such deposit(s) are not transferable for the purchase of other
products or models. In the event that you pay any deposit to hold any products,
the deposit shall be forfeited as liquidated damages and not as penalty if the
purchase is not competes within 30 days from the date of payment of such
deposit. If the product is out of stock, deposit paid by you (if any) shall be
refunded to you without interest. Otherwise, the deposit is not refundable.

 

3.2         You shall be liable to pay the full
purchase price of the product and delivery fee before our delivery of the
product, failing which PROFIT(OA) Limited, the company shall be entitled to
withhold delivery of the product.

 

3.3         In the event of refund, all credit card
and eps payments shall be refunded through the [ card issuing/paying ] banks;
All cash payments shall be refunded by cash; All bank transfer payments shall
be refunded by bank transfer.